whentotravel

Privacy Policy

Who we are

This website is operated by Cortex IT Ltd, a company registered in England, United Kingdom. You can contact us regarding privacy matters at [email protected].

What data we collect

We may collect the following types of data:

  • Pages visited, referring pages, and navigation paths
  • Device type, browser, and operating system

Analytics data is collected server-side without cookies. Your IP address is not sent to our analytics provider.

How we use your data

  • Improve the website and understand how visitors use it

Legal basis for processing

  • Legitimate interests: analytics data to improve the website

Cookies

We only use functional cookies that are essential for the site to work correctly. We do not use analytics or advertising cookies. For detailed information, please see our .

Cookie Policy

Third-party services

We use the following third-party services that may process your data:

  • Google Analytics 4 (GA4) for website analytics, collected server-side via Cloudflare Zaraz without cookies and with IP addresses hidden

Technical Monitoring and Error Reporting

We use Sentry (Functional Software, Inc.) to monitor the technical health of our website and to identify, diagnose, and fix software errors. This processing is based on our legitimate interest in ensuring a stable and secure user experience.

  • Data Processed: When a technical error occurs on our server, Sentry may collect technical metadata, including your IP address, browser type, and the specific actions that led to the error.
  • Purpose: To improve website performance and resolve bugs quickly.
  • Location: Data may be processed on Sentry’s servers in the EU. Please refer to Sentry’s Privacy Policy at https://sentry.io/privacy/.
  • Retention: Error logs are generally retained for 90 days before being automatically deleted.

Data retention

  • Google Analytics data is retained for 14 months (the default retention period)

Your rights

Under applicable data protection laws, you have the right to:

  • Access the personal data we hold about you
  • Request rectification of inaccurate data
  • Request erasure of your data
  • Request data portability
  • Object to processing of your data
  • Lodge a complaint with the Information Commissioner's Office (ICO) at https://ico.org.uk

International transfers

Some of our third-party service providers (Google, Sentry, Cloudflare) may process data outside the EEA. International transfers are governed by Standard Contractual Clauses (SCCs) as approved by the European Commission.

Changes to this policy

We may update this privacy policy from time to time. Changes will be reflected by an updated date at the bottom of this page.

Contact us

If you have any questions about this privacy policy, please contact us at [email protected].

Last updated: 2026-02-28